Privacy policy

Last Updated: May 20, 2026

This Privacy Policy describes how MagHealth LLC (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit, interact with, or make a purchase from www.maghealths.com (the "Website").

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.

See the list below for details about what Personal Information we collect and why:

Device Information

• Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

• Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our platform.

• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

• Disclosure for a business purpose: Shared securely with our primary e-commerce processor, Shopify.

Order Information

• Examples of Personal Information collected: Name, billing address, shipping address, payment information (including masked credit card numbers), email address, and phone number.

• Purpose of collection: To provide dietary supplement products to you to fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products.

• Source of collection: Collected directly from you at checkout.

• Disclosure for a business purpose: Shared securely with our e-commerce platform host, Shopify, and authorized payment gateways.

Customer Support Information

• Examples of Personal Information collected: Name, address, phone number, email address, and order history notes.

• Purpose of collection: To provide dedicated customer support and resolve product inquiries.

• Source of collection: Collected directly from you when you communicate with us.

• Disclosure for a business purpose: Shared securely with our customer support management integrations and communication processors.

2. Minors

The Site is not intended for individuals under the age of 18. MagHealth LLC does not intentionally or knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at our support email address to request immediate deletion.

3. Sharing Personal Information

We share your Personal Information with trusted service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our legal rights.

4. Behavioral Advertising & Analytics

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

• We use Google Analytics to help us understand how our customers interact with the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also completely opt-out of Google Analytics tracking here: https://tools.google.com/dlpage/gaoptout.

• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar tracking technologies.

You can opt out of targeted advertising from specific platforms by utilizing their official opt-out portals:

• Facebook/Meta: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Digital Advertising Alliance Portal: Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

5. Text Messaging & Mobile Notifications

By subscribing to MagHealth LLC text notifications, you agree to receive automated marketing text messages from us about our products, sales, and subscription services at the phone number you provided when you subscribed. Messages may be sent via an automated telephone dialing system or other automated technology. Message frequency is recurring.

Consent to receive marketing text messages is strictly voluntary and is not a condition of purchase. Message and data rates may apply. You can reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to opt-out at any time, and HELP for direct customer support. You may receive an additional text message confirming your decision to opt out.

6. Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering premium dietary supplements for sale, processing secure payments, fulfillment and shipping of your orders, and keeping you up to date on new products, services, and promotional offers.

Lawful Basis (For EEA Residents)

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your explicit consent;

• The performance of the contract between you and the Site;

• Compliance with our legal obligations;

• For our legitimate business interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our operational and transaction records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your Rights’ sections below.

Automatic Decision-Making

Our processor, Shopify, uses limited automated decision-making strictly to prevent fraud that does not have a legal or otherwise significant effect on you. Services that include elements of automated decision-making include:

• Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.

• Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

7. Global Data Rights

GDPR (EEA Residents)

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through our customer support email channels.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR framework: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA/CPRA (California Residents)

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the email address listed below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at our primary support email address.

8. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.

Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login states and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.

Cookies Necessary for the Functioning of the Store

Reporting and Analytics Cookies

Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. Removing or blocking cookies can impact your overall user experience and parts of our website may no longer be fully accessible.

You can choose whether or not to accept cookies through your browser controls. For more information on how to modify your browser settings or how to block, manage or filter cookies, please consult your browser’s help file or visit resource sites like https://allaboutcookies.org/.

9. Do Not Track

Please note that because there is no consistent industry-wide understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your web browser.

10. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our standard operational practices, data tracking mechanisms, or for other functional, legal, or regulatory reasons.

11. Contact Information

For more information about our privacy practices, if you have explicit questions, or if you would like to submit a data request or a complaint, please contact MagHealth LLC using the communication channels below:

• Legal Entity Name: MagHealth LLC

• Support Email: contact@maghealths.com

• Customer Support Phone: +13072042981

• Address: MagHealth LLC, 401 Broadway, Suite 100, Tacoma, WA 98402, USA