Shipping policy

Shipping & Delivery Policy

Welcome to MagHealth. We are committed to delivering your premium dietary supplements safely, efficiently, and transparently. Please review our shipping practices, timelines, and terms below. This shipping policy applies to all orders placed online at www.maghealths.com.

Shipping Zones & Rates

We currently ship exclusively within the United States, including all 50 US States, PO Boxes, and APO/FPO addresses. We do not offer international shipping at this time.

  • Orders Over $60.00: Free Standard Shipping within the USA.

  • Orders Under $60.00: Flat Rate shipping within the USA.

Processing & Transit Timelines

To ensure absolute transparency for our customers and our global advertising partners, our delivery cycle is divided into two distinct periods:

  • Order Processing Time: 1 to 2 business days. Our fulfillment facilities operate Monday through Friday from 8:00 AM to 5:00 PM Central Time (excluding US Federal Holidays). Orders placed over the weekend or on observed holidays will begin processing the following business day.

  • Transit (Shipping) Time: 3 to 5 business days via standard ground shipping carriers.

  • Total Estimated Delivery Timeline: Most customers receive their MagHealth order within 4 to 7 business days from the exact date of purchase.

Please Note: Shipment delays may occasionally occur during peak holiday seasons or high-volume promotional periods. If a significant delay is expected with your order, our customer service team will notify you promptly via email.

Order Tracking

Once your order has been packed and handed over to our shipping carriers, our Shopify system will automatically generate an updated tracking link. This tracking information will be sent directly to the email address you provided at checkout. Please allow up to 24 hours for the tracking status to update on the shipping carrier's network.

Customer Address Accuracy & Order Modifications

Because we prioritize rapid fulfillment, our distribution channels begin processing shipments within minutes or hours after an order is successfully completed.

  • Address Accuracy: It is the customer’s sole responsibility to provide an accurate, complete, and valid shipping address at checkout. MagHealth is not responsible for packages that are misdelivered, lost, or returned due to incorrect address information provided by the buyer.

  • Order Holds: If our automated address validation system flags a potential error or missing apartment/suite number in your shipping information, we reserve the right to temporarily hold your shipment and contact you via email to confirm the details. This may delay your overall delivery timeline.

  • Modifications & Cancellations: Due to the rapid, automated nature of our fulfillment process, orders cannot be changed or canceled once they are placed. If you notice a mistake immediately after checkout, please contact us at support@maghealths.com. While we will make every reasonable effort to intercept the order before it leaves our facility, we cannot guarantee that adjustments can be made.

Backorders & Split Shipments

In the rare event that an item in your order is temporarily out of stock (backordered), we will immediately ship the available items in your order so you receive them without delay. The remaining backordered item(s) will be shipped separately as soon as they return to stock, at absolutely no additional shipping or handling cost to you.

Contact Information

For any questions regarding your order status, shipping timelines, or delivery issues, please contact our support department: