Last updated: October 6, 2026
Thank you for shopping with MagHealth. This policy applies to purchases made at maghealths.com, which is operated by MagHealth LLC.
Every MagHealth supplement has an expiration date printed on the bottle. Please check it when your order arrives, and keep it visible in any photos if you ever need to contact us about a problem.
30-Day Refund
If you're not satisfied with your order, you can request a full refund of the product price, minus the shipping cost you paid, within 30 calendar days of the delivery date. This applies to orders shipped within the United States.
How to request a refund
1. Email contact@maghealths.com or use our Contact Us page.
2. Include your order number and the reason for your request.
3. Our team will review it and reply with the next steps.
When you'll get your money
Once your refund is approved, it goes back to your original payment method within 7 business days. Your bank or card company may need extra time to post it.
Damaged, Defective, or Incorrect Items
We want every order to arrive in perfect condition. If something isn't right, contact us within 7 days of delivery and we'll make it right with a full refund (including shipping) or a replacement.
What we cover
• A broken or cracked bottle, or a leak
• A crushed, torn, or damaged outer box or inner packaging
• A dropper that is broken, missing, or doesn't work
• A cap or safety seal that is missing, broken, or looks tampered with
• A wrong, missing, or incorrect quantity of items
• Contents that look damaged, wet, or contaminated
Photos we need (send all that apply)
1. The outside of the shipping box, showing the shipping label
2. The packaging as it arrived, before you unpack further
3. A clear close-up of the problem (the broken bottle, the dropper, the seal, and so on)
4. The product label, showing the lot number and expiration date if they're visible
5. For wrong or missing items, everything that came in the box laid out together
Please keep the product and all packaging until your request is resolved, in case we need another photo.
How to submit
Email contact@maghealths.com with your order number and photos. We'll reply within 2 business days. Once approved, your refund goes to your original payment method within 7 business days, or we'll send a replacement if you prefer.
Safety first
If a bottle is broken, handle the glass carefully. If the safety seal is missing or broken, or the product looks, smells, or tastes different than expected, please don't use it. Take photos and contact us. If you feel unwell after using any product, stop using it and contact a healthcare professional.
What we can't cover
Damage that happened after delivery, reports made after 7 days, and requests where the photos don't show the issue or don't match the order. You can still use the standard 30-day refund in those cases.
Late or Missing Refunds
If you haven't received your refund yet, check your bank account again, then contact your credit card company, since it can take a little while to post. If you've done both and it still hasn't shown up, email us at contact@maghealths.com.
Orders Shipped Outside the US
We don't offer refunds on orders shipped outside the United States.
Bought Us on Amazon?
Amazon orders are handled through Amazon's own return and refund process, so please contact Amazon for those.
Questions?
Email us anytime at contact@maghealths.com.
